Hampton Inn & Suites Lafayette

My family & I stayed two nights here & it was a really good experience overall. Everyone was polite and nice from the desk staff to the housekeepers. The rooms were comfortable and had a fresh smell. The beds were very comfortable as well. My children enjoyed the added feature of the nightlight in the bathroom & I loved the fact that the door slid open between the bathroom and closet to allow that light to come into the sleeping area. I hate the feeling of a super dark hotel room & this made the room feel super comfortable. The continental breakfast selection was superb & the eating area was super clean! There was an issue with our toilet and maintenance was sent quickly. The issue was fixed quickly as well. Extra towels were also requested & came quickly. The downsides for me are as follows: no microwave in our room & the bathroom floor was sticky and possibly dirty (since my feet showed signs of it when I stepped into the shower). However, I appreciated the refrigerator in the room. Overall, it was a great experience & we will be back if we’re in the area again.

This Hampton Inn is nothing like ones I have stayed with in the past. It’s been a few years since I’ve stayed at a Hampton Inn, but was shocked at how “downhill” this property was. Tiny sign on the bathroom mirror tells you that “for your comfort” rooms are serviced every OTHER day. At the desk, they say rooms are only serviced every FOURTH day! What kind of a hotel services a room every four days??!!?? Comment from front desk employee “it’s a Hilton policy.” Didn’t see the sign so didn’t save the towels. Had to go to the desk and ask for towels, then wait while she tracked some down. They don’t even replace toilet tissue-had to track down housekeeping to ask for a roll. Room is dingy, bathtub has big worn spot on the bottom. Towels are very thin. Breakfast was okay. Weird, rubbery eggs. Had to keep asking for items that had run out. The front desk person doubles as the linen folding person in the evening while watching tv in lobby. On the positive side-beds were comfortable and the staff at front desk was pleasant. (Breakfast area staff seemed overworked and irritated to be there). Location is great! Close to airport , downtown and restaurants.